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Backed Up but Unable to Add New Content

My wife's Windows XP crashed. She hadn't backed anything up for several weeks so I used Linux to get in and copy some necessary files off to an external HD. I copied all the Outlook2007 files from the Docs&Settings folders. I re-installed Windows XP and Outlook 2007. Then I tried to import my Outlook files including the PST files and all the others. It would not import. Then I simply COPIED the files that I had saved over the existing PST and other files. Bingo! I had all the addresses and her thousands of e-mail messages and her Calendar. HOWEVER, I can't add anything new or Send and Receive e-mail or create a new account or add a Calendar event. I also can't Sync with Google Calendar. Nothing. Is there a fix for this?

I did make sure that the files that I back-copied were not read-only or protected in some way.That didn't work. I get a feeling that there is a Registry issue.

Jan Polzer's picture

Hello. Yes, overwriting PST files works. I don't think it is a registry issue (if you don't need a stored passwords and accounts information). Try to playing with Storage folder using E-mail and accounts tool in Outlook. Setting the new files as default should work.

I don't have the Outlook installed right now so I couldn't navigate you exactly. But successfully solved same problem in the past.

Jan Polzer, Backup HowTo owner

I tried to do something with the E-mail and Accounts tool but as soon as I click on Accounts I get " Cannot read the registry information. Close and restart. Reinstall Microsoft Exchange."
I don't have or never have used MS Exchange.

In fact in almost everything I try to do I get "the operation failed because of a registry problem"
Do any of these messages provide a clue? The big question is, if I re-install Outlook2007, will I lose all the addresses, e-mail messages and calendar. I do have the back up that I had copied to the ext drive earlier..BUT that seems to be where the problem started. I'd appreciate any other help on this.

Jan Polzer's picture

Hello. Instead of using this tool directly from Outlook, try to run it from Windows Control Panel. It will start the same utility.

Jan Polzer, Backup HowTo owner

I GOT it, just before I left for Colombia, where I am now. I reinstalled Outlook and imported again and it worked! Thank you for you help.

Alex